In the ever-evolving digital era, companies face new challenges in managing human and information resources. These two elements—known as human capital and information capital—play a crucial role in improving business performance. Based on recent research conducted by Universitas Airlangga, the readiness of human and information capital has a significant impact on business performance. This article will explore the influence of these factors and how businesses can leverage them to achieve a competitive advantage.

What is Human Capital and Information Capital?

  • Human Capital refers to the skills, knowledge, and competencies possessed by employees within an organization. This capital is a vital asset for facing industry changes, especially those related to technology.
  • Information Capital includes the infrastructure and information systems used by businesses to manage data, analyze markets, and support decision-making. In the digital era, the ability to access and use timely information is a key factor in business success.

The Relationship Between Human and Information Capital Readiness and Business Performance

This study found that the readiness of human and information capital greatly affects business performance. Key points highlighted in the research include:

  1. Increased Operational Efficiency: Employees with strong skills, supported by robust information systems, can perform tasks more effectively and efficiently. This has a direct impact on increasing company productivity.
  2. More Accurate Decision-Making: With a strong information infrastructure, companies can gather relevant data and conduct deeper market analysis. This allows management to make more informed decisions based on data.
  3. Higher Adaptability: Companies with well-prepared human and information capital are better equipped to handle technological and market changes. They can quickly adapt and seize new opportunities as they arise.

Supporting Factors for Human and Information Capital Readiness

  • Employee Training and Development: Continuous investment in employee training is essential. Employees with up-to-date skills are better prepared to face business challenges.
  • Adequate Technology Infrastructure: Developing reliable and integrated information systems helps companies manage data efficiently and supports fast and accurate decision-making.
  • Team Collaboration: Building a collaborative work culture between technology and operational teams creates synergy between human and information capital.

Conclusion

The readiness of human and information capital plays a crucial role in enhancing business performance in the digital era. By managing these two capitals optimally, companies can not only improve operational efficiency but also gain a competitive edge in the market. Therefore, businesses must continue investing in employee skill development and technological infrastructure to achieve long-term success.

Link Journal : https://scholar.unair.ac.id/en/publications/effect-of-human-capital-and-information-capital-readiness-on-busi

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